"We believe that the Business Excellence Framework is the most appropriate agent for change… A culture of excellence will help organisations in our country to not resign themselves to the current situation but begin to find ways to make a difference in their business and eventually the country as a whole."

Itai Masimirembwa and Eric D. Zinyengere, Entrepreneurs and Workshop Organisers in Zimbabwe

"You want to see significant growth in your business, this workshop is a must."

Sophia Tlale, Entrepreneur in Lesotho

"We… believe that an excellence framework has an important role to play in the region's development, and this was a good opportunity for us to learn about the EFQM Model, which is recognised as being cutting edge. At the same time, we wanted to go through the Self-Assessment process ourselves, to see where SAQI is relative to international benchmarks. This was an excellent exercise that enabled SAQI to look at its strategic vision and way forward."

Tervern Jaftha, CEO, SAQI, South African Quality Institute